Meet Our Agents

R&S-05 Russ

Russ Rhoads

Russ Rhoads has been a Lakeland REALTOR® and Real Estate Professional for 19 years. He earned a BS degree in Business Administration from Muskingum College in Ohio. Prior to beginning his Real Estate career, Russ had been a Lakeland business owner for 16 years. As a business owner, Russ knows the importance of attracting the best companies to Lakeland, helping them attract the best employees, & helping those new residents to Polk County find their dream homes. It is Russ’s reliability, dependability & integrity in service to his customers make him one of Lakeland’s finest Real Estate Professionals.

PHONE: (863) 604-1570
EMAIL: Click here to email Russ

Brian Stephens

Brian Stephens has been a licensed REALTOR® in Polk County for over 18 years. Growing up in a builders family, he has been around the real estate business all his life. He enjoys serving his clients with Honesty and Integrity and counts it a blessing to help others whether they are buying or selling their home. Brian graduated from Polk Community College in 1985 with an A.S. degree and he graduated in 1991 from Florida Southern College with a degree in Marketing Management. He and his wife Jean, have 3 children, Rachel, Andrew & Matthew.

PHONE: (863) 647-8600
EMAIL: Click here to email Brian

Dick Hartman

Dick Hartman, aLakeland and Polk County resident all his life, has been an active and successful REALTOR® for over five years. Prior to his real estate career he had a successful coaching career winning many championships and being chosen “Coach of the Year” fourteen times by his peers. The same attributes that made him a successful coach; knowledge, enthusiasm and a dogged determination to do what’s right for his people, have carried through to his real estate career, where he has helped many families find the home of their dreams. Dick and his wife, Betty, are both health nuts and can be seen around town riding their bikes, working out or out in their kayak on some of the local lakes. They are active in their church and their neighborhood association, which they both were instrumental in getting started.

PHONE: (863) 640-7167
EMAIL: Click here to email Dick

Ernie Napoles

Ernie Napoles is a designated REALTOR® and a member of the Lakeland Association of Realtors, Florida Association of Realtors, and National Association of Realtors. Prior to real estate he had a career in sales and customer service in the insurance and media industry. Ernie grew up in Miami and has been a resident of Lakeland since 1993. He has always had a passion for Real Estate and providing assistance and knowledge to homeowners in their quest to purchase or sell their home. He is very knowledgeable of the Lakeland and Polk County area and is fluent in Spanish.

Se habla Espanol !

PHONE: (863) 944-7838
EMAIL: Click here to email Ernie

Gary Cleveland

Gary Cleveland is a true Florida native and a designated REALTOR®, a member of the Lakeland Association of Realtors, Keller Williams Realty Lakeland and The Rhoads Stephens Real Estate Group. At an early age, Gary learned the importance of filling the needs of the customer and meeting their expectations. Gary served in the military and attended the University of Florida receiving both his Bachelors Degree in marketing and his MBA. In 2001 Gary began planning for his next career. Now, after thirty years at Allstate, Gary sold the insurance agency and is excited to be a REALTOR with Keller Williams Realty. Gary has a heart to serve our community, the desire to meet the needs of his clients and the skills to bring you a Better Real Estate Experience.

PHONE: (863) 712-7000
EMAIL: Click here to email Gary

Ken Loar

KEn LOAR

Kenton J. (Ken) Loar is a career marketing veteran whose travels have taken him around the world and back again.  His most recent engagement, prior to entering retirement, was to serve as Managing Director of NTT Communications’ Global Professional Services Group, headquartered in New York City. Prior to that he served as a Client Manager for IBM and managed account teams serving multinational clients for some thirty-two years.

After a failed attempt at retirement, he resettled in Lakeland to “watch my grandchildren grow up and to re-establish a meaningful work focus that does not entail passports or food that I cannot identify”.

He happily joins the Rhoads Stephens Team and looks forward to working with clients, teammates, and the entire Keller Williams family.

PHONE: (863) 670-7576
EMAIL: Click here to email Ken Loar

Ken Groff 3

KEN GROFF

Ken Groff was born in Lakeland and graduated from Florida Southern College with a degree in Elementary Education. He has served the families of Lakeland for 33 years as a Polk County elementary school teacher. His background in education has developed his communication and organizational skills, as well as the ability to meet high standards. Ken has a love for continued learning and the sharing of knowledge. As you go through the process of buying or selling a home, his focus will be to serve you with attentiveness, integrity, and hard work. He resides in Lakeland with his wife of 33 years and has two sons. Ken is a REALTOR® and member of the Lakeland Association of Realtors, Florida Association of Realtors, and the National Association of Realtors.

PHONE: (863) 409-1142

EMAIL: Click here to email Ken

Zana Griffey

ZANA GRIFFEY

Zana Griffey is a designated REALTOR®) and a member of the Lakeland Association of Realtors, Keller Williams Realty Lakeland and The Rhoads Stephens Real Estate Group.  Zana grew up in Indiana and is a “Hoosier” at heart.  Zana became a resident of Lakeland in 2011 and has enjoyed the people and the quaintness of Lakeland.  Prior to Real Estate, Zana worked in administration for State Farm Insurance, Rossville Consolidated Schools, Purdue University and more recently, First United Methodist Church of Lakeland. Zana has always had an interest and passion for real estate and is very excited to have the opportunity to help others attain their dream of buying or selling their home.

PHONE: (863) 701-5539
EMAIL: Click here to email Zana

Pat Shannon

Pat Shannon

Pat Shannon has worked in the real estate industry and has held a Real Estate License for 19 years. With an educational background in business and her working knowledge as an administrative assistant and office manager, her expertise has been instrumental in the success of a multi-agent team for more than 14 years. In 2006, Pat was awarded the Lakeland Association of REALTORS Administrative Assistant of the Year. She has been a Lakeland resident and homeowner for 34 years and knows all the advantages that Polk County can offer.

PHONE: (863) 688-8830
EMAIL: Click here to email Pat